023 Andy Alsop – Leading With Employee Supremacy

Authentic Leadership for Everyday People Dino Cattaneo On the New York City Podcast Network

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Welcome to Authentic Leadership for Everyday People the podcast where we investigate the connection between effective leadership and authenticity If you are looking for inspiration and tips on how to become a better leader by being your true self you are in the right place Today we talk to Andy Alsop the President and CEO of The Receptionist the company that made the original iPad based visitor management system Andy is a serial entrepreneur In the past 30 and more years he was part of the founding or c-level team of at least 6 different nbsp startups nbsp He acquired The Receptionist in April of 2015 and he used all his previous experiences to adopt a new approach to leadership He calls it Employee Supremacy and it is grounded in the principle that if run a company with the primary goal of helping the employees flourish in the long run the company will be more successful and more profitable Key Takeaways 02 20 - Andy welcome I am very excited to have you on the show Why don t we start why don t you give me a sort of a sense of your background 05 32 - That is fabulous I assume by removing the name iPad maybe at some point you can do the android version as well 06 17 - What are like the biggest lessons from Pre Receptionist that you brought in terms of what to do and what not to do with The Receptionist as setting up the company 08 29 - I wanted to have employees that felt satisfied and that felt fulfilled 11 36 - What are you seeing in your employee base in terms of your retention and sort of the results of this investment that you obviously decided to make in them 13 02 - As you were starting the company and if you took the time to think about what were the values of the company and what was the process to determine those values And then starting making sure that the people within the company lived according to those values 15 42 - We do have them on the walls But more importantly through this exercise I recognized nbsp that I wanted to make sure that everybody in the company adhered to those core values 18 12 - How do you personally define authenticity and then what s the definition within the core values and the expectations within for your employees 19 04 - How deeply do you go into definitions as you sort of socialize the employees to them So you give them one definition of authenticity and then do you have for the values do you also have practical examples of situations and how the values live in there 21 29 - There is a decision that needs to be made that may impact the company negatively in the short term but if you take the decision to keep the company in a positive state the decision goes against the core values Did you have to navigate any situation like that 23 40 - How large is your team overall 23 52 - What do you think would be some of the challenges maintaining that strength if you were like scaling it X times not going from 16 to 20 but if you were to 160 1600 26 19 - How can we make a company that is really the long game not just a short term we re going to be growing as quickly as we can but as something that can last for the long time 27 24 - I remember that I was on this one walk that I came to the point of what my why was 30 12 - The ones who suffer the most from that are employees right Employees become part of the balance sheet 36 00 - In a situation where it is a public corporation where shareholders have the option of where they put their capital how that would play Have you is that something you have asked yourself 39 24 - That s what I want to do I want to start thinking about running my company using employee supremacy as a criteria what are the two or three things that you would recommend they do 42 28 - Do you have any interest or hobby outside of work that is important to you And how is that potentially impacted your work 43 40 - Every era has business jargon and Click here to visit this podcast episode