I first met Bob nearly 20 years ago and to sit down with Bob expect hours and hours of your time as he truly enjoys sharing his wealth of knowledge with anyone that will ask Hold on for our longest show ever and Carlito and Manny could have gone longer speaking with Bob This isn t a show to miss and please do yourself a favour and take notes At The Construction Life we embrace guests offering up suggestions and with this show Bob preferred opening the show with a spoken word and quite the opening thank you Bob Carlito is back Life does throw us some curve balls and we all go through good and bad times Carlito s Dad passed away and it has been a hard time for him we wish him the best Humble beginnings for Bob back in the 60 s and began his work ethic by tending to farm animals and working at a green house from their his Dad started a company Brampton fastener Company eventually becoming Brafasco Okay Hero is an expression Bob will share a lot and for good reason it s his way of knowing it s time to get going what s next how to figure out the challenges After some European traveling and hockey playing Bob returns home 18 years old and his Dad turns to him and saying we are putting these nuts and bolts kits together why don t you try to sell these to farmers The last thing Bob wanted to do was be a salesman Turns out he could sell and he sold a kit an hour and made 20 bucks per kit back in the late 70 s That is how it began Bob shares his customer service knowledge working on his own personal home gave him more practical experience and it wasn t because he wanted to be a contractor he wanted to be of more service to his contractor customers Don t be afraid of getting things wrong whatever we do we will do it better the second time The Judge Jury and Executioner of every business is the Customer The customer decides whether you will survive What an amazing show you will need a notepad Shared and Discussed LinksDevendra recently reached out dsamlall letting me know he recently graduated from Skilled Trades College of Plumbing and he s looking for an opportunity to be an apprentice and he s hungry to learn and work hard Reach out to him ThanksJust a speaking tip Bob shared before the mics were on instead of having water during your speaking apply some lip balm to keep your lips moist and avoid the need to drink because the water will make your lips dry out while speaking and the balm won t and you won t be rushed to finish speaking for a bathroom break http www snellcs comhttps www predictivesuccess comhttps www sethgodin comThank you so much Bob for being on the show and sharing so much insight into business nuts and bolts and fasteners and more Reach out to Bob at www happyboss com his email bob happyboss com and on Twitter and FaceBook happybossdotcomThank you to everyone who recently purchased a copy of my first book and for all the support Check out the book at www theamabelletters com info theamabelletters com you can buy a paperback copy and e book copy and find details about the story on TikTok Pinterest theamabelletters and on IG theamabel letters and please leave a review on the website greatly appreciated Click here to visit this podcast episode
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