They are responsible for the daily, weekly, and monthly execution of maintenance tasks and operation schedules. They are often the most hated, most blamed, and most likely to have their day ruined. They are the Maintenance Controllers. In this fast-paced environment, controllers need to be experts at herding cats, but when things don’t go as planned and objectives turn to shit…
Show Notes
They go by many names; maintenance controller, pro super, production controller, operations/project planner, maintenance coordinator, production planner; but one title they all share is "cat herder". Maintenance control is widely considered the operations and information hub of the aviation world. This hub acts as the brain of an aviation organization which includes such functions as gathering and processing data, creating operations plans, and implementing solutions. Controllers are often seen as the enemy of both the maintenance shops due to their perceived overbearing pursuit of fulfilling operations schedules. Likewise they are seen as the bane of management for their lack of willful, blind obedience to "big picture" plans, or the non-tyrannical push to fulfill priorities. The fast paced, anxiety inducing environment that is maintenance control requires a sharp mind and a great amount of communication to turn abstract into reality, especially in the event of an emergency. Flight operations success hinges on the ability of maintenance control. On a good day it is organized chaos, on rough and stressful days, it is virtually like herding cats.
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What is Cancelled for Maintenance ?
A behind-the-scenes look into the gritty, non-glamorous hate-fueled life of the aircraft maintainer.