The Modern SaaS Podcast

How to fix the broken SaaS buyer experience

Episode Summary

In this episode of The Modern SaaS Podcast, Aditya and Yaag discuss how many SaaS businesses offer a rusty buying experience that’s reminiscent of the 2000s. And how the broken buyer experience is not limited to sales-led or product-led companies. They discuss six ways to improve the buyer experience: 1. Offering a rewarding trial experience 2. Making demo booking easy with easy calendar access 3. Offering sales assistance (in-addition to product-led nurturing) to reduce friction 4. Being upfront and transparent about pricing 5. Offering flexible pricing options 6. Shortening the sales cycle, and a lot more...