service without excuses podcast On the New York City Podcast Network

8,889 views

The “Service Without Excuses” Podcast with Rob M Lyon is based on a book I wrote to help home service businesses use the assets they have the most efficient, productive, and profitable way possible. It’s based on using the assets you have and streamlining every part of your service based business to operate efficiently and with more fun. We talk about practical home service business issues and interview real entrepreneurs that are in the trenches everyday doing what they discuss, not theory. Join us and help our mastermind community grow.
Visit this podcast's official website at https://www.buzzsprout.com/1607998
Listen on these popular platforms...
Click here to get the latest episodes of this podcast.
70 episodes!!!

Do You Have Strategic Partnerships. How This One Strategy Can Transform Your Business At Lightning Speed For "Sunday Morning Minutes" On 5/16/21

Published 05/16/2021
Download directly at https://www.buzzsprout.com/1607998/8528049-do-you-have-strategic-partnerships-how-this-one-strategy-can-transform-your-business-at-lightning-speed-for-sunday-morning-minutes-on-5-16-21.mp3

Do You Want An AUTOPILOT Way For Your Customers To Book You NOW?? With Steve Mastio At Fittlebug.com

Published 05/12/2021
Download directly at https://www.buzzsprout.com/1607998/8508978-do-you-want-an-autopilot-way-for-your-customers-to-book-you-now-with-steve-mastio-at-fittlebug-com.mp3

I Can't Hire Anyone Because The Government Is Paying Them More Than I Can Afford??

Published 05/11/2021
Download directly at https://www.buzzsprout.com/1607998/8503569-i-can-t-hire-anyone-because-the-government-is-paying-them-more-than-i-can-afford.mp3

What’s Your Outlet?? What Do You Do To Refresh Your Business Oxygen!! Sunday Morning Minutes For 5/9/2021

Published 05/09/2021
Download directly at https://www.buzzsprout.com/1607998/8485666-what-s-your-outlet-what-do-you-do-to-refresh-your-business-oxygen-sunday-morning-minutes-for-5-9-2021.mp3

Who Are Your Trusted Advisors In Your Community?? Sunday Morning Minutes For 5/2/21

Published 05/02/2021
Download directly at https://www.buzzsprout.com/1607998/8446334-who-are-your-trusted-advisors-in-your-community-sunday-morning-minutes-for-5-2-21.mp3?blob_id=38544279

WTH Is Automation Systemization??? Am I TOO LATE To The Dance??

Published 04/28/2021
Download directly at https://www.buzzsprout.com/1607998/8423171-wth-is-automation-systemization-am-i-too-late-to-the-dance.mp3?blob_id=38403054

Are Your Employees Driving You Crazy?? Maybe There Are Not The Problem With Daniel Dixon Of Service Moxie

Published 04/26/2021
Download directly at https://www.buzzsprout.com/1607998/8410783-are-your-employees-driving-you-crazy-maybe-there-are-not-the-problem-with-daniel-dixon-of-service-moxie.mp3?blob_id=38325973

Are You Protected?? Are You Truly Safe From All Of The Exposure To Your Business?? With Devin Miller Of Miller IP Law

Published 04/26/2021
Download directly at https://www.buzzsprout.com/1607998/8410531-are-you-protected-are-you-truly-safe-from-all-of-the-exposure-to-your-business-with-devin-miller-of-miller-ip-law.mp3?blob_id=38324003

Sunday Morning Minutes For 4/21/2021 "What's Your Strategy"

Published 04/25/2021
Download directly at https://www.buzzsprout.com/1607998/8399561-sunday-morning-minutes-for-4-21-2021-what-s-your-strategy.mp3?blob_id=38259087

Is Customer Service Dead?? Has Everyone Really Given Up?? With Barbara Khozam!! You Will Be Shocked!

Published 04/13/2021
Download directly at https://www.buzzsprout.com/1607998/8331094-is-customer-service-dead-has-everyone-really-given-up-with-barbara-khozam-you-will-be-shocked.mp3?blob_id=37846242

Is Your Business Distributer Working Correctly (IE Your CRM Program) With Scott Burton Of Markate.com!!

Published 04/12/2021
Download directly at https://www.buzzsprout.com/1607998/8322205-is-your-business-distributer-working-correctly-ie-your-crm-program-with-scott-burton-of-markate-com.mp3

Sunday Morning Minutes For 4/11/2021 Good Or Bad, What Kind Of Experience Are Your Customers Really Having With You And Your Company????

Published 04/11/2021
Download directly at https://www.buzzsprout.com/1607998/8312341-sunday-morning-minutes-for-4-11-2021-good-or-bad-what-kind-of-experience-are-your-customers-really-having-with-you-and-your-company.mp3?blob_id=37736708

From Less Than Scratch To One Of The Fastest Growing Companies In The Northwest With Ben Surdi Of Surdi Enterprises And PureDry In Seattle!!

Published 04/09/2021
Download directly at https://www.buzzsprout.com/1607998/8305374-from-less-than-scratch-to-one-of-the-fastest-growing-companies-in-the-northwest-with-ben-surdi-of-surdi-enterprises-and-puredry-in-seattle.mp3?blob_id=37712904

An Entrepreneur Vs A Business Owner!!! There Are More Differences Than You Could Imagine!!!

Published 04/08/2021
Download directly at https://www.buzzsprout.com/1607998/8300349-an-entrepreneur-vs-a-business-owner-there-are-more-differences-than-you-could-imagine.mp3?blob_id=37663504

Are Your Customers Running Into The Arms Of You Competition?? Skip This Step And You Will Find Out!! With Randi Busse Of Workforce Development Group

Published 04/05/2021
Download directly at https://www.buzzsprout.com/1607998/8278899-are-your-customers-running-into-the-arms-of-you-competition-skip-this-step-and-you-will-find-out-with-randi-busse-of-workforce-development-group.mp3?blob_id=37536550

Sunday Mourning Minutes For Sunday April 4th, 2021 Who's Your Tribe Of Influence??

Published 04/04/2021
Download directly at https://www.buzzsprout.com/1607998/8270611-sunday-mourning-minutes-for-sunday-april-4th-2021-who-s-your-tribe-of-influence.mp3?blob_id=37487704

Why Not Educating Your Customers And Clients Is Slowly Destroying Your Business With Amanda Holmes From Chet Holmes International!!

Published 03/29/2021
Download directly at https://www.buzzsprout.com/1607998/8235667-why-not-educating-your-customers-and-clients-is-slowly-destroying-your-business-with-amanda-holmes-from-chet-holmes-international.mp3?blob_id=37272645

What's The Difference Between Growth And Scale On This Weeks Sunday Morning Minutes 3/28/21

Published 03/28/2021
Download directly at https://www.buzzsprout.com/1607998/8225473-what-s-the-difference-between-growth-and-scale-on-this-weeks-sunday-morning-minutes-3-28-21.mp3?blob_id=37212455

Are You Targeting Your Marketing Systems Correctly, Or Are You Killing Yourself With Josh Latimer Of Send Jim!!

Published 03/28/2021
Download directly at https://www.buzzsprout.com/1607998/8223861-are-you-targeting-your-marketing-systems-correctly-or-are-you-killing-yourself-with-josh-latimer-of-send-jim.mp3?blob_id=37202925

How Not Using This One Skill Is Killing Not Just Your Business, But More Than You Know With Howard Partridge!

Published 03/24/2021
Download directly at https://www.buzzsprout.com/1607998/8206730-how-not-using-this-one-skill-is-killing-not-just-your-business-but-more-than-you-know-with-howard-partridge.mp3?blob_id=37111299

This Weeks SMM "Sunday Morning Minutes" Does Your Price Match Your Value??

Published 03/21/2021
Download directly at https://www.buzzsprout.com/1607998/8180646-this-weeks-smm-sunday-morning-minutes-does-your-price-match-your-value.mp3?blob_id=36942729

How Do You Really Build Trust From Your Clients, Find Out How They Can Love You!! With Rob Anspach

Published 03/20/2021
Download directly at https://www.buzzsprout.com/1607998/8176825-how-do-you-really-build-trust-from-your-clients-find-out-how-they-can-love-you-with-rob-anspach.mp3

EPISODE # 50!! Are You Ready For The "Experience" At The Experience Conference & Exhibition Show With Larry Cooper

Published 03/16/2021
Download directly at https://www.buzzsprout.com/1607998/8154872-episode-50-are-you-ready-for-the-experience-at-the-experience-conference-exhibition-show-with-larry-cooper.mp3?blob_id=36790515

A Personal P& L, What’s The Real Value?? WARNING!!! It's Not What You Think AT ALL!!

Published 03/15/2021
Download directly at https://www.buzzsprout.com/1607998/8148760-a-personal-p-l-what-s-the-real-value-warning-it-s-not-what-you-think-at-all.mp3?blob_id=36777174

If You Are The Expert Your Customers Are Hiring, Are They Getting What They Thought? With R David Sweet

Published 03/10/2021
Download directly at https://www.buzzsprout.com/1607998/8117366-if-you-are-the-expert-your-customers-are-hiring-are-they-getting-what-they-thought-with-r-david-sweet.mp3?blob_id=36564022

When You Think About Building A Powerful Sellable Marketing Asset, Think EDDM With Roger Lloyd!!

Published 03/08/2021
Download directly at https://www.buzzsprout.com/1607998/8103632-when-you-think-about-building-a-powerful-sellable-marketing-asset-think-eddm-with-roger-lloyd.mp3?blob_id=36481774

Advise From A Highly Sought After HardScape Company With Conner Fay Of All Jersey Pavers & Landscape

Published 03/04/2021
Download directly at https://www.buzzsprout.com/1607998/8079553-advise-from-a-highly-sought-after-hardscape-company-with-conner-fay-of-all-jersey-pavers-landscape.mp3?blob_id=36372275

What Really Is The Brains Behind Your Company? You Will Be Shocked With Joe Kowalski/ ServiceMonster

Published 03/01/2021
Download directly at https://www.buzzsprout.com/1607998/8056440-what-really-is-the-brains-behind-your-company-you-will-be-shocked-with-joe-kowalski-servicemonster.mp3?blob_id=36206996

If Cash Is King, What's The Best Path To The Cash?? In (1)Word "Consistency"

Published 02/28/2021
Download directly at https://www.buzzsprout.com/1607998/8044742-if-cash-is-king-what-s-the-best-path-to-the-cash-in-1-word-consistency.mp3?blob_id=36140476

What Is The "State Of Marketing & Advertising" In 2021!! With John Braun Of Hitman Advertising!!

Published 02/25/2021
Download directly at https://www.buzzsprout.com/1607998/8030390-what-is-the-state-of-marketing-advertising-in-2021-with-john-braun-of-hitman-advertising.mp3?blob_id=36055004

"Coach Vs Consultant" Tell Me What's Up With Each!!

Published 02/23/2021
Download directly at https://www.buzzsprout.com/1607998/8017684-coach-vs-consultant-tell-me-what-s-up-with-each.mp3?blob_id=35978227

"How To Disnefy Your Business " How Important Is The Customer Experience With Vance Morris!!

Published 02/22/2021
Download directly at https://www.buzzsprout.com/1607998/8010192-how-to-disnefy-your-business-how-important-is-the-customer-experience-with-vance-morris.mp3

Are You Squeezing Enough Juice Out Of The Marketing You Are Using? With Bill Yeadon!!

Published 02/22/2021
Download directly at https://www.buzzsprout.com/1607998/8008777-are-you-squeezing-enough-juice-out-of-the-marketing-you-are-using-with-bill-yeadon.mp3?blob_id=35920818

Real Talk With Mason Tomaino!! The Cleaning & Restoration Industry's Super Hero!!

Published 02/18/2021
Download directly at https://www.buzzsprout.com/1607998/7955416-real-talk-with-mason-tomaino-the-cleaning-restoration-industry-s-super-hero.mp3

How Mindset Is More Important Than Mastery, Learn It's The Most Important Thing With Chris Bolger!

Published 02/17/2021
Download directly at https://www.buzzsprout.com/1607998/7933774-how-mindset-is-more-important-than-mastery-learn-it-s-the-most-important-thing-with-chris-bolger.mp3?blob_id=35488909

Why Outsourcing You Daily Meeting Makes The Most Sense With Eric Sprague!!

Published 02/17/2021
Download directly at https://www.buzzsprout.com/1607998/7933360-why-outsourcing-you-daily-meeting-makes-the-most-sense-with-eric-sprague.mp3?blob_id=35486488

Did You Ever Have A Tech Come Into Your Home And You Were A Little Concerned??? With Al Fazzolari

Published 02/15/2021
Download directly at https://www.buzzsprout.com/1607998/7888918-did-you-ever-have-a-tech-come-into-your-home-and-you-were-a-little-concerned-with-al-fazzolari.mp3?blob_id=35217772

What You Should Expect When You Hiring A PROFESSIONAL Service Provider!! Carl George Of Allstates

Published 02/15/2021
Download directly at https://www.buzzsprout.com/1607998/7885633-what-you-should-expect-when-you-hiring-a-professional-service-provider-carl-george-of-allstates.mp3?blob_id=35196511

In The Ring This Morning "A Person In Business" VS "Business Person" Season 2/ Episode 17

Published 02/13/2021
Download directly at https://www.buzzsprout.com/1607998/7848214-in-the-ring-this-morning-a-person-in-business-vs-business-person-season-2-episode-17.mp3?blob_id=34982668

What Are The Benefits To Being A High End Business?? Your Clients Will Tell You!! With John Burdick!

Published 02/10/2021
Download directly at https://www.buzzsprout.com/1607998/7799842-what-are-the-benefits-to-being-a-high-end-business-your-clients-will-tell-you-with-john-burdick.mp3?blob_id=34688980

Why Reviews And For That Matter Your Reputation Matter So Much?? With Troy Howard Of So Tell Us

Published 02/09/2021
Download directly at https://www.buzzsprout.com/1607998/7772185-why-reviews-and-for-that-matter-your-reputation-matter-so-much-with-troy-howard-of-so-tell-us.mp3

Are You Seen As "The Trusted Authority?? You May Be Very Shocked To Find Out You Are Not!!

Published 02/09/2021
Download directly at https://www.buzzsprout.com/1607998/7770028-are-you-seen-as-the-trusted-authority-you-may-be-very-shocked-to-find-out-you-are-not.mp3?blob_id=34519213

In The Ring Today It's SEO Vs SOCIAL MEDIA MARKETING With Rob Hampton Of SEO Of Fire!

Published 02/06/2021
Download directly at https://www.buzzsprout.com/1607998/7713385-in-the-ring-today-it-s-seo-vs-social-media-marketing-with-rob-hampton-of-seo-of-fire.mp3?blob_id=34189858

Why You Need To STANDOUT NOW!! With Former Disney Executive & Now The StandOut Experience John Walsh

Published 02/03/2021
Download directly at https://www.buzzsprout.com/1607998/7663858-why-you-need-to-standout-now-with-former-disney-executive-now-the-standout-experience-john-walsh.mp3?blob_id=33892378

To Be A Franchisee Or Not To Be A Franchisee, This Is The Question??? The Pros Vs The Cons!!!

Published 02/02/2021
Download directly at https://www.buzzsprout.com/1607998/7640482-to-be-a-franchisee-or-not-to-be-a-franchisee-this-is-the-question-the-pros-vs-the-cons.mp3?blob_id=33754951

From Employee To Employer, So Is There A Difference And What Is It?? With Trey Raines

Published 01/31/2021
Download directly at https://www.buzzsprout.com/1607998/7593031-from-employee-to-employer-so-is-there-a-difference-and-what-is-it-with-trey-raines.mp3?blob_id=33476773

How To Juggle Multiple Businesses At The Same Time, What's The Secret?? A Real Mentor!!!

Published 01/28/2021
Download directly at https://www.buzzsprout.com/1607998/7548871-how-to-juggle-multiple-businesses-at-the-same-time-what-s-the-secret-a-real-mentor.mp3?blob_id=33215071

In The Ring Tonight It's POSITIONING Vs BRANDING!!!!

Published 01/24/2021
Download directly at https://www.buzzsprout.com/1607998/7464073-in-the-ring-tonight-it-s-positioning-vs-branding.mp3?blob_id=32717116

When Overthinking Becomes A Very Dangerous Place???

Published 01/22/2021
Download directly at https://www.buzzsprout.com/1607998/7431616-when-overthinking-becomes-a-very-dangerous-place.mp3?blob_id=32525260

He Asked Me, What's My Target Market??? Mmmm Let's Talk Kid!!

Published 01/21/2021
Download directly at https://www.buzzsprout.com/1607998/7421038-he-asked-me-what-s-my-target-market-mmmm-let-s-talk-kid.mp3?blob_id=32473141

WTF Are You Talking About, I Don’t Want To Here Your Excuses!!!!

Published 01/20/2021
Download directly at https://www.buzzsprout.com/1607998/7397857-wtf-are-you-talking-about-i-don-t-want-to-here-your-excuses.mp3?blob_id=32329516

Why Is Is It Important To Belong To A Trade Group Our Guest With Whitney Wiseman

Published 01/20/2021
Download directly at https://www.buzzsprout.com/1607998/7396966-why-is-is-it-important-to-belong-to-a-trade-group-our-guest-with-whitney-wiseman.mp3

What Do Disaster Restoration Contractors Need To Know In 2021!! You May Be Surprised With Klark Brown!!

Published 01/13/2021
Download directly at https://www.buzzsprout.com/1607998/7283053-what-do-disaster-restoration-contractors-need-to-know-in-2021-you-may-be-surprised-with-klark-brown.mp3?blob_id=33487078

Do Postcards, Sales Letters, Direct Mail Actually Work In 2021????

Published 01/11/2021
Download directly at https://www.buzzsprout.com/1607998/7249411-do-postcards-sales-letters-direct-mail-actually-work-in-2021.mp3?blob_id=31438372

Why A Sense Of URGENCY Is More Important Than Ever

Published 01/09/2021
Download directly at https://www.buzzsprout.com/1607998/7249414-why-a-sense-of-urgency-is-more-important-than-ever.mp3?blob_id=31438366

Does Teamwork Matter Today In The Crazy World We Are In???

Published 01/03/2021
Download directly at https://www.buzzsprout.com/1607998/7249489-does-teamwork-matter-today-in-the-crazy-world-we-are-in.mp3

Episode # 14 What's More Important The Price, Product, Or Service?? What They Really Buy!!

Published 04/14/2020
Download directly at https://www.buzzsprout.com/1607998/7249492-episode-14-what-s-more-important-the-price-product-or-service-what-they-really-buy.mp3?blob_id=31439248

Episode # 13 How Do You Adapt When Your World Changes??

Published 03/18/2020
Download directly at https://www.buzzsprout.com/1607998/7249495-episode-13-how-do-you-adapt-when-your-world-changes.mp3?blob_id=31439116

Episode # 12 Strategic Partnerships (AKA Joint Ventures) Why Are They So Important?

Published 02/21/2020
Download directly at https://www.buzzsprout.com/1607998/7249498-episode-12-strategic-partnerships-aka-joint-ventures-why-are-they-so-important.mp3?blob_id=31439137

How Important Is Communication In Selling??

Published 01/29/2020
Download directly at https://www.buzzsprout.com/1607998/7249501-how-important-is-communication-in-selling.mp3?blob_id=31439140

The Lessons I Have Learned From Over 30 Years In The Music Business! What's Relevent For Me?

Published 01/14/2020
Download directly at https://www.buzzsprout.com/1607998/7249504-the-lessons-i-have-learned-from-over-30-years-in-the-music-business-what-s-relevent-for-me.mp3?blob_id=31439158

How I Built A Multi-Truck Company In One Of The Smallest Markets In America With Scott Smith #9

Published 01/12/2020
Download directly at https://www.buzzsprout.com/1607998/7249507-how-i-built-a-multi-truck-company-in-one-of-the-smallest-markets-in-america-with-scott-smith-9.mp3?blob_id=31439233

So, What’s The Best Type Of Marketing For My Service Business??

Published 01/08/2020
Download directly at https://www.buzzsprout.com/1607998/7249510-so-what-s-the-best-type-of-marketing-for-my-service-business.mp3?blob_id=31439110

What Is SEO & Social Media Marketing?? And How Does It Affect My Service Based Business??

Published 01/07/2020
Download directly at https://www.buzzsprout.com/1607998/7249513-what-is-seo-social-media-marketing-and-how-does-it-affect-my-service-based-business.mp3?blob_id=31439239

Am I Better Off Buying A Franchise Or Not?

Published 01/03/2020
Download directly at https://www.buzzsprout.com/1607998/7249516-am-i-better-off-buying-a-franchise-or-not.mp3?blob_id=31439230

What’s More Important Marketing Or Selling? Is It The Chicken Or The Egg

Published 12/31/2019
Download directly at https://www.buzzsprout.com/1607998/7249519-what-s-more-important-marketing-or-selling-is-it-the-chicken-or-the-egg.mp3

What Is A “ Service Based Business “ What Am I Actually Selling???

Published 12/31/2019
Download directly at https://www.buzzsprout.com/1607998/7249522-what-is-a-service-based-business-what-am-i-actually-selling.mp3?blob_id=31439134

Do I Really Need A CRM Program To Grow My Service Based Business?? I Have Been Doing Without It!!

Published 12/25/2019
Download directly at https://www.buzzsprout.com/1607998/7249525-do-i-really-need-a-crm-program-to-grow-my-service-based-business-i-have-been-doing-without-it.mp3

Does Your Reputation Matter?? Online Is What People See, Offline Is What They Hear??

Published 12/23/2019
Download directly at https://www.buzzsprout.com/1607998/7249528-does-your-reputation-matter-online-is-what-people-see-offline-is-what-they-hear.mp3?blob_id=31439320

Service Without Excuses “ The Book Explained”

Published 12/17/2019
Download directly at https://www.buzzsprout.com/1607998/7249531-service-without-excuses-the-book-explained.mp3?blob_id=31439659