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service without excuses podcast On the New York City Podcast Network

12,839 views / 5,288 Direct Downloads / 429 Votes

The “Service Without Excuses” Podcast with Rob M Lyon is based on a book I wrote to help home service businesses use the assets they have the most efficient, productive, and profitable way possible. It’s based on using the assets you have and streamlining every part of your service based business to operate efficiently and with more fun. We talk about practical home service business issues and interview real entrepreneurs that are in the trenches everyday doing what they discuss, not theory. Join us and help our mastermind community grow.
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93 episodes!!!

Strategy Over Tactics, Are You Forgetting What It Takes To Win??

Published 03/14/2022
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When Does Your Manager Suck?? Are They Truly Mentoring Your Crew??

Published 01/17/2022
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What Your Customer And Clients Think About You Is Much Different With Dr. Michael Solomon!

Published 01/12/2022
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What Exactly Is A COACH & What Does A CONSULTANT Do??

Published 01/10/2022
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When Is It Time To Let An Employee Go? How Do I Know??

Published 01/05/2022
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Why It's Important To Make The Right Impression The First Time With Joe Baracata Of Joebaracata.com

Published 12/20/2021
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Should I Grow Or "Scale" My Service Business?? Is It Time??

Published 12/20/2021
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Are You A Natural Born Leader?? Most Likely Not Or Everyone Would Be A General!!

Published 12/17/2021
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What You Need To Know About The “SEVEN” Main Parts To Your Business, Not The 7000 With Al Levi

Published 11/08/2021
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Selling Vs Marketing Part 2, Which Comes First The Chicken Or The Egg!!

Published 11/03/2021
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What's Your Small Business Financial Health Like?? Season 3 Episode # 6

Published 11/01/2021
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Do You Have A "Systems Driven Business" Episode 5 / Season 3

Published 10/22/2021
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What Are The Key Strategies To Growing Your Plumbing Company Right Now!! With Ryan Matthews Of My Guy Plumbing

Published 09/22/2021
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Do You Have A Sense Of Urgency?? And How Is It Affecting Your Business Episode 4/ Season 3

Published 07/12/2021
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Battle Lessons That Will Transform Your Business, But Your Life With Former Navy Seal Sniper Trainer And 26 Year Veteran!!

Published 07/01/2021
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Persistence Or Patience For This Weeks Sunday Morning Minutes For 6/27/21

Published 06/27/2021
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Should I Diversify Or Should I Partner??? Episode 2/ Season 3

Published 06/22/2021
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If A Picture Used To Be Worth A Thousand Words, Today It's Worth 1,000,000 For Season 3/ Episode 1

Published 06/21/2021
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How Good Is Your Company Culture, You May Need To Look In The Mirror With Ivan Turner

Published 05/30/2021
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What's Your Follow Thru, Are You Documenting Potential Problems For This Weeks Sunday Morning Minutes 5/23/21

Published 05/23/2021
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Are You Overwhelmed, Is The Stress Of Running A Service Business Slowly Burning You Out?? With Dawna Campbell Of Dawnacampbell.com

Published 05/20/2021
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Are You Doing The Most Profitable Work In Your Carpet Cleaning Business With Rick Gelinas (The Encap Man) Of Excellent Supply!!

Published 05/20/2021
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Have You Out Grown Your Current Operating System?? Don't Start To Late With Trevor Ewen Of The Southport Technology Group!!

Published 05/18/2021
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Do You Have Strategic Partnerships. How This One Strategy Can Transform Your Business At Lightning Speed For "Sunday Morning Minutes" On 5/16/21

Published 05/16/2021
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Do You Want An AUTOPILOT Way For Your Customers To Book You NOW?? With Steve Mastio At Fittlebug.com

Published 05/12/2021
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I Can't Hire Anyone Because The Government Is Paying Them More Than I Can Afford??

Published 05/11/2021
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What’s Your Outlet?? What Do You Do To Refresh Your Business Oxygen!! Sunday Morning Minutes For 5/9/2021

Published 05/09/2021
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Who Are Your Trusted Advisors In Your Community?? Sunday Morning Minutes For 5/2/21

Published 05/02/2021
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WTH Is Automation Systemization??? Am I TOO LATE To The Dance??

Published 04/28/2021
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Are Your Employees Driving You Crazy?? Maybe There Are Not The Problem With Daniel Dixon Of Service Moxie

Published 04/26/2021
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Are You Protected?? Are You Truly Safe From All Of The Exposure To Your Business?? With Devin Miller Of Miller IP Law

Published 04/26/2021
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Sunday Morning Minutes For 4/21/2021 "What's Your Strategy"

Published 04/25/2021
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Is Customer Service Dead?? Has Everyone Really Given Up?? With Barbara Khozam!! You Will Be Shocked!

Published 04/13/2021
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Is Your Business Distributer Working Correctly (IE Your CRM Program) With Scott Burton Of Markate.com!!

Published 04/12/2021
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Sunday Morning Minutes For 4/11/2021 Good Or Bad, What Kind Of Experience Are Your Customers Really Having With You And Your Company????

Published 04/11/2021
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From Less Than Scratch To One Of The Fastest Growing Companies In The Northwest With Ben Surdi Of Surdi Enterprises And PureDry In Seattle!!

Published 04/09/2021
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An Entrepreneur Vs A Business Owner!!! There Are More Differences Than You Could Imagine!!!

Published 04/08/2021
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Are Your Customers Running Into The Arms Of You Competition?? Skip This Step And You Will Find Out!! With Randi Busse Of Workforce Development Group

Published 04/05/2021
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Sunday Mourning Minutes For Sunday April 4th, 2021 Who's Your Tribe Of Influence??

Published 04/04/2021
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Why Not Educating Your Customers And Clients Is Slowly Destroying Your Business With Amanda Holmes From Chet Holmes International!!

Published 03/29/2021
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What's The Difference Between Growth And Scale On This Weeks Sunday Morning Minutes 3/28/21

Published 03/28/2021
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Are You Targeting Your Marketing Systems Correctly, Or Are You Killing Yourself With Josh Latimer Of Send Jim!!

Published 03/28/2021
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How Not Using This One Skill Is Killing Not Just Your Business, But More Than You Know With Howard Partridge!

Published 03/24/2021
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This Weeks SMM "Sunday Morning Minutes" Does Your Price Match Your Value??

Published 03/21/2021
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How Do You Really Build Trust From Your Clients, Find Out How They Can Love You!! With Rob Anspach

Published 03/20/2021
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EPISODE # 50!! Are You Ready For The "Experience" At The Experience Conference & Exhibition Show With Larry Cooper

Published 03/16/2021
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A Personal P& L, What’s The Real Value?? WARNING!!! It's Not What You Think AT ALL!!

Published 03/15/2021
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If You Are The Expert Your Customers Are Hiring, Are They Getting What They Thought? With R David Sweet

Published 03/10/2021
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When You Think About Building A Powerful Sellable Marketing Asset, Think EDDM With Roger Lloyd!!

Published 03/08/2021
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Advise From A Highly Sought After HardScape Company With Conner Fay Of All Jersey Pavers & Landscape

Published 03/04/2021
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What Really Is The Brains Behind Your Company? You Will Be Shocked With Joe Kowalski/ ServiceMonster

Published 03/01/2021
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If Cash Is King, What's The Best Path To The Cash?? In (1)Word "Consistency"

Published 02/28/2021
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What Is The "State Of Marketing & Advertising" In 2021!! With John Braun Of Hitman Advertising!!

Published 02/25/2021
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"Coach Vs Consultant" Tell Me What's Up With Each!!

Published 02/23/2021
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"How To Disnefy Your Business " How Important Is The Customer Experience With Vance Morris!!

Published 02/22/2021
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Are You Squeezing Enough Juice Out Of The Marketing You Are Using? With Bill Yeadon!!

Published 02/22/2021
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Real Talk With Mason Tomaino!! The Cleaning & Restoration Industry's Super Hero!!

Published 02/18/2021
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How Mindset Is More Important Than Mastery, Learn It's The Most Important Thing With Chris Bolger!

Published 02/17/2021
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Why Outsourcing You Daily Meeting Makes The Most Sense With Eric Sprague!!

Published 02/17/2021
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Did You Ever Have A Tech Come Into Your Home And You Were A Little Concerned??? With Al Fazzolari

Published 02/15/2021
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What You Should Expect When You Hiring A PROFESSIONAL Service Provider!! Carl George Of Allstates

Published 02/15/2021
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In The Ring This Morning "A Person In Business" VS "Business Person" Season 2/ Episode 17

Published 02/13/2021
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What Are The Benefits To Being A High End Business?? Your Clients Will Tell You!! With John Burdick!

Published 02/10/2021
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Why Reviews And For That Matter Your Reputation Matter So Much?? With Troy Howard Of So Tell Us

Published 02/09/2021
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Are You Seen As "The Trusted Authority?? You May Be Very Shocked To Find Out You Are Not!!

Published 02/09/2021
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In The Ring Today It's SEO Vs SOCIAL MEDIA MARKETING With Rob Hampton Of SEO Of Fire!

Published 02/06/2021
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Why You Need To STANDOUT NOW!! With Former Disney Executive & Now The StandOut Experience John Walsh

Published 02/03/2021
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To Be A Franchisee Or Not To Be A Franchisee, This Is The Question??? The Pros Vs The Cons!!!

Published 02/02/2021
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From Employee To Employer, So Is There A Difference And What Is It?? With Trey Raines

Published 01/31/2021
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How To Juggle Multiple Businesses At The Same Time, What's The Secret?? A Real Mentor!!!

Published 01/28/2021
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In The Ring Tonight It's POSITIONING Vs BRANDING!!!!

Published 01/24/2021
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When Overthinking Becomes A Very Dangerous Place???

Published 01/22/2021
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He Asked Me, What's My Target Market??? Mmmm Let's Talk Kid!!

Published 01/21/2021
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WTF Are You Talking About, I Don’t Want To Here Your Excuses!!!!

Published 01/20/2021
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Why Is Is It Important To Belong To A Trade Group Our Guest With Whitney Wiseman

Published 01/20/2021
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What Do Disaster Restoration Contractors Need To Know In 2021!! You May Be Surprised With Klark Brown!!

Published 01/13/2021
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Do Postcards, Sales Letters, Direct Mail Actually Work In 2021????

Published 01/11/2021
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Why A Sense Of URGENCY Is More Important Than Ever

Published 01/09/2021
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Does Teamwork Matter Today In The Crazy World We Are In???

Published 01/03/2021
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Episode # 14 What's More Important The Price, Product, Or Service?? What They Really Buy!!

Published 04/14/2020
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Episode # 13 How Do You Adapt When Your World Changes??

Published 03/18/2020
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Episode # 12 Strategic Partnerships (AKA Joint Ventures) Why Are They So Important?

Published 02/21/2020
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How Important Is Communication In Selling??

Published 01/29/2020
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The Lessons I Have Learned From Over 30 Years In The Music Business! What's Relevent For Me?

Published 01/14/2020
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How I Built A Multi-Truck Company In One Of The Smallest Markets In America With Scott Smith #9

Published 01/12/2020
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So, What’s The Best Type Of Marketing For My Service Business??

Published 01/08/2020
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What Is SEO & Social Media Marketing?? And How Does It Affect My Service Based Business??

Published 01/07/2020
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Am I Better Off Buying A Franchise Or Not?

Published 01/03/2020
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What’s More Important Marketing Or Selling? Is It The Chicken Or The Egg

Published 12/31/2019
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What Is A “ Service Based Business “ What Am I Actually Selling???

Published 12/31/2019
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Do I Really Need A CRM Program To Grow My Service Based Business?? I Have Been Doing Without It!!

Published 12/25/2019
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Does Your Reputation Matter?? Online Is What People See, Offline Is What They Hear??

Published 12/23/2019
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Service Without Excuses “ The Book Explained”

Published 12/17/2019
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