make each click count Andy Splichal On the New York City Podcast Network

Taking Your Business Virtual In 2021 – Maddy Martin

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This week s guest Maddy Martin is the VP of Marketing at Smith ai a virtual receptionist company focused on helping small businesses excel and outperform Have you ever considered outsourcing answering your inbound calls outbound calls or chat A definite consideration for small business who lack the capacity to bring in a full time receptionist or larger companies who want to catch overflower or offer 24 hours service Don t let your customers go to voice mail Instead discover the difference between a virtual receptionist and a virtual call center it s important In addition hear about what type of tasks you can outsource freeing your time to focus on growth oriented tasks In addition this episode discusses why you should avoid paying inbound phone answering services by the minute as well as the white glove chat service that is available at Smith ai Episode Action Items To learn more about Maddy Martin and Smith ai you can visit https smith ai https smith ai Receive a 100 discount on your first month when you use code makeeachclickcount Click here to visit this podcast episode

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